1. Processing Time
Orders are processed within 1–3 business days after payment confirmation.
2. Estimated Delivery Time
Delivery typically takes:
- 7–15 business days to major countries
- 10–25 business days depending on destination and customs
These are estimates and may vary.
3. Shipping Fees
Shipping costs are calculated at checkout or may be offered free during promotions.
4. Tracking Orders
All orders include a tracking number once shipped.
Customers can track their order through our Track Order page.
5. Delays
Delays may occur due to:
- Customs inspections
- Weather conditions
- High shipping demand
We appreciate your patience.
6. Incorrect Address
Customers are responsible for providing accurate shipping details.
We are not liable for orders shipped to incorrect addresses provided by the customer.
7. Lost Packages
If a package is confirmed lost by the carrier, we will send a replacement or issue a refund.
8. Contact
For shipping questions:
Email: support@zerarzone.com